Privacy policy

We may also automatically collect certain information through cookies to improve our Website and Offerings, such as the pattern of your use of the Website, our Offerings, visits, material that you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information, IP address and date time when you access or use the website. Cookies are small, encrypted files, that the Website transfers to the device through which you access our Website.

We may use tracking technologies, analytical tools and cookies to improve our Website and your experience.

Google Analytics: The Platform uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies, text files that are stored on your computer and enable analysis of your use of the Platform. The information generated by the cookies about your use of this Platform is usually transferred to a server of Google in the US and stored there. In case of activation of IP anonymization on this Platform your IP address from Google will be truncated within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address is transmitted to a Google server in the US and shortened there. You can refuse the use of cookies by selecting the appropriate settings on your browser software. You can also prevent the data generated by the cookie and related to your use of the Platform to Google and the processing of these data by Google, by installing the “Google Analytics Opt-out Browser Add-on” browser extension from the following link (https: // Download tools.google.com/dlpage/gaoptout/) available browser plug-in and install it.

Cookies: We use cookies and similar tracking technologies to track website traffic patterns and hold certain registration information. Tracking technologies also used are beacons, tags and scripts to collect and track information and to improve and analyze our service. If you wish to not have the information these technologies collect to be used for the purpose of serving you targeted ads, the Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to disable cookies altogether etc.

Types of Cookies used: We use the following types of Cookies

Strictly necessary cookies
Analytical/performance cookies.
Targeting cookies.

We use cookies to:

improve the User experience on the Platform
understand the usage based on the geographical area
understand the usage based on the demographics
understand and get usage patterns of the users

The cookies will collect the following information:

Clicks and scroll on the Platform;
Visitor’s operating system, browser information, CPU, GPU; and
Information of service provider.

We will not restrict the usage of the Website if the cookies are disabled.

We use the Personal Information for the following purposes:

1. to inform you about our Offerings and to respond to your requests;
2. To complete the registration formalities and to create an account on the e-commerce shop;
3. Processing the orders/requests and provision of services, including for delivering orders;  
4. Completing transactions with effectively and billing for the products/services provided;
5. to improve the Offerings;
6. to maintain and manage our Website;
7.  to manage our relationship with you;
8. Sending promotional e-mails/communications;
9. Dealing with requests, enquiries, complaints or disputes and other customer care related activities,
10. To use for marketing and decision making
11. for internal record keeping; and to comply with our legal or statutory obligations.

We do not sell, rent, share, distribute, lease or otherwise provide your Personal Information to third parties, without your prior consent. Keeping this in mind, we may disclose your Personal Information in the following cases:

1. Affiliates: We may provide your Personal Information to our affiliates to enable them to improve the Offerings, provide feedback and respond to their queries.
2. Service Providers: We may share your Personal Information with the service providers who work with us in connection with operating the Website and/ or providing the Offerings. All such service providers are subject to stringent confidentiality restrictions consistent with this Privacy Policy. 
3. Merger or Acquisition: We may transfer your Personal Information if we are acquired by another entity, or if we merge with another company or transfer a part of our business, including the Website, to a third party. Any such third party or resultant entity that receives your Personal Information shall have the right to continue to use your Personal Information in line with the purposes set out herein. In the event of such a sale or transfer, we may notify you.
4. Legal and Regulatory Authorities: We may disclose your Personal Information in order to comply with our legal obligations/ court orders/ requests by Govt. authorities.

Residents of the European Union (“EU”) and United Kingdom (“UK”) should note that this Privacy Policy has been updated in accordance with the requirements of the EU General Data Protection Regulation (the “GDPR”) and the UK GDPR, the United Kingdom Data Protection Act 2018, the Privacy and Electronic Communications Regulations, and any regulation superseding any of the foregoing (“UK Privacy Laws”). As per the provisions of the GDPR and UK Privacy Laws we shall be considered the Controllers of the Personal information collected as a result of your use / access of the Website.

Legal Basis (for EU residents and UK residents): We will not process your Personal Information without a lawful basis to do so. We will process your Personal Information only on the legal bases of consent, contract, or on the basis of our legitimate interests, provided that such interests are not overridden by your privacy rights and interests.

Transfer of your personal information across borders (for EU Residents): The Personal Information we collect (of EU and UK residents) might be processed outside the EU and UK. We collect and transfer Personal Information outside the EU and UK in accordance with the provisions of the GDPR and UK Privacy Laws. If you have questions, please contact email...

Your Rights (For EU and UK Residents):

You have the right to request us,

• to let you know what Personal Information belonging to you,
• we hold in our possession,
• withdraw consent at any time where we are relying on consent to process your Personal Information,
• right to have us rectify or modify any such Personal Information,
• right to have us erase/delete your Personal Information,
• right to restrict us from processing such Personal Information,
• right to object to our use of your Personal Information,
• you have the right to lodge a complaint with a data protection authority.
  
  UK residents have the right to make a complaint at any time to the Information Commissioner’s Office (“ICO”), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. We may need to request specific information from you to help us confirm your identity or also contact you for further information in relation to your request. If you would like to exercise ANY of these rights, please contact our email
  
  Governing Laws: For any EU and UK residents, this Privacy Policy shall be governed respectively by the provisions of the GDPR and UK Privacy Laws.

We may update this Privacy Policy from time to time and you are encouraged to check this Privacy Policy on a regular basis to be aware of the changes made to it.

This Privacy Policy was last modified on  30-10-2024.